Return Policy

Eligibility

Items may be eligible for return or exchange when they are unused, unwashed, undamaged, and kept with original packaging, tags, and order proof.

Request Window

Please contact support as soon as possible after receiving your order if an item is damaged, incorrect, missing, or unsuitable.

Non-returnable Items

Opened hygiene-sensitive baby products, used mom-care items, washed clothing, customized products, and final-sale items may not be returnable unless there is a confirmed product issue.

Start a Return

Call +880 1303-918231 or send details through the Contact Us page.